Question 1

How do I track my Banggood order?

Accepted Answer

Log in to your Banggood account, go to your orders and click on the tracking link. You can also enter the tracking number directly on our website.

Question 2

Which carriers does Banggood use?

Accepted Answer

Banggood uses DHL, UPS, FedEx, SF Express, and local postal services depending on shipping option.

Question 3

My Banggood package is not arriving, what should I do?

Accepted Answer

First check the current tracking status on our website. If the package has not moved for several days, contact Banggood customer service. Keep your order number and tracking number ready.

Question 4

How long does delivery from Banggood take?

Accepted Answer

Standard shipping takes 10-25 days. Priority shipping 7-15 days. Express 3-7 days.

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Frequently Asked Questions