Question 1

How do I track my Fnac order?

Accepted Answer

Go to your Fnac account, find your order history, and click on the tracking link. You can also enter the tracking number on our site.

Question 2

Which carriers does Fnac use for shipping?

Accepted Answer

Fnac ships with COLISSIMO, CHRONOPOST, MONDIAL_RELAY. The carrier used depends on your location and chosen shipping method.

Question 3

What should I do if my Fnac package doesn't arrive?

Accepted Answer

First check the tracking status on our site. If the package shows as delivered but you haven't received it, contact Fnac customer service. For delays, wait 1-2 business days before contacting support.

Question 4

How long does Fnac delivery take?

Accepted Answer

Standard delivery typically takes 2-5 business days. Express shipping options are usually available for faster delivery. Delivery times may vary based on your location and chosen shipping method.

Fnac Sendungsverfolgung

Frequently Asked Questions