Question 1

How do I track my LightInTheBox order?

Accepted Answer

Log in to your LightInTheBox account, go to your orders and click on the tracking link. You can also enter the tracking number directly on our website.

Question 2

Which carriers does LightInTheBox use?

Accepted Answer

LightInTheBox uses DHL, UPS, FedEx, and postal services for worldwide shipping.

Question 3

My LightInTheBox package is not arriving, what should I do?

Accepted Answer

First check the current tracking status on our website. If the package has not moved for several days, contact LightInTheBox customer service. Keep your order number and tracking number ready.

Question 4

How long does delivery from LightInTheBox take?

Accepted Answer

Standard shipping takes 10-20 days. Expedited 5-8 days. Super Savings 15-30 days.

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