Mercari Tracking
Track your Mercari orders and shipments in real-time
Mercari
mercari.com/jp
My Account → Orders → Track Shipment
Frequently Asked Questions
How do I track my Mercari order?
Go to your Mercari account, find your order history, and click on the tracking link. You can also enter the tracking number on our site.
Which carriers does Mercari use for shipping?
Mercari ships with Yamato, Japan Post, Sagawa. The carrier used depends on your location and chosen shipping method.
What should I do if my Mercari package doesn't arrive?
First check the tracking status on our site. If the package shows as delivered but you haven't received it, contact Mercari customer service. For delays, wait 1-2 business days before contacting support.
How long does Mercari delivery take?
Standard delivery typically takes 2-5 business days. Express shipping options are usually available for faster delivery. Delivery times may vary based on your location and chosen shipping method.