Rakuten Tracking
Track your Rakuten orders and shipments in real-time
Rakuten
rakuten.co.jp
My Account → Orders → Track Shipment
Frequently Asked Questions
How do I track my Rakuten order?
Go to your Rakuten account, find your order history, and click on the tracking link. You can also enter the tracking number on our site.
Which carriers does Rakuten use for shipping?
Rakuten ships with Yamato, Sagawa, Japan Post, SEINO. The carrier used depends on your location and chosen shipping method.
What should I do if my Rakuten package doesn't arrive?
First check the tracking status on our site. If the package shows as delivered but you haven't received it, contact Rakuten customer service. For delays, wait 1-2 business days before contacting support.
How long does Rakuten delivery take?
Standard delivery typically takes 2-5 business days. Express shipping options are usually available for faster delivery. Delivery times may vary based on your location and chosen shipping method.