Taobao Tracking
Track your Taobao orders and shipments in real-time
Taobao
taobao.com
My Account → Orders → Track Shipment
Frequently Asked Questions
How do I track my Taobao order?
Go to your Taobao account, find your order history, and click on the tracking link. You can also enter the tracking number on our site.
Which carriers does Taobao use for shipping?
Taobao ships with CAINIAO, SF Express, YTO, ZTO. The carrier used depends on your location and chosen shipping method.
What should I do if my Taobao package doesn't arrive?
First check the tracking status on our site. If the package shows as delivered but you haven't received it, contact Taobao customer service. For delays, wait 1-2 business days before contacting support.
How long does Taobao delivery take?
Standard delivery typically takes 2-5 business days. Express shipping options are usually available for faster delivery. Delivery times may vary based on your location and chosen shipping method.